FAQ

How Much is Freight?
Provide us with your Suburb and post code so we can accurately quote you.

How long will it take to arrive?
Generally most cases 1 to 3 day’s main capital cities, 3 to 5 days for urban areas and most
country areas. 3 to 7 days for outback areas. Whilst we try our best to ensure freight arrives in a timely fashion.
We can’t control every part of it.

Why is the photo different?
Whilst we try our best to ensure all photos are as close to identical as the product sometimes we are unable to provide the displayed product as it was sold out – we change for the closest change in product suitable to your budget.
We will always inform you of this before sending.

Can I change my order?
We will always accommodate our customer’s requests but if the products have left. You will have to re order what you
actually want, once we receive the incorrect order back with no damages we will refund you for the incorrect order in
full unless other arrangements have been made.

Why can’t I pay for my product?
Have we added your freight cost? If you are getting Sydney metro delivery please tick the pickup option as no freight is
needed unless prior arrangements have been made.

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